Payment Policy

1. Accepted Payment Methods

  • We accept a range of secure payment options to ensure a smooth checkout process, including:
    • Credit and debit cards (Visa, Mastercard, American Express, Discover)
    • PayPal
    • Apple Pay and Google Pay (where available)
  • All transactions are processed in U.S. Dollars (USD).

2. Payment Timing

  • Full payment is required at the time of purchase.
  • Your order will not be processed or shipped until your payment has been successfully received and verified.

3. Payment Security

  • We prioritize the security of your payment information.
  • All transactions are encrypted and processed through trusted, industry-standard payment gateways.
  • We do not store or have direct access to your payment card details.

4. Taxes and Additional Charges

  • Applicable taxes will be calculated at checkout based on your shipping address.
  • Any additional fees (e.g., shipping costs, expedited delivery) will be clearly displayed before you finalize your payment.

5. Declined Payments

  • If your payment is declined, please double-check that all billing details are correct, including the billing address and card information.
  • You may also need to contact your card issuer or bank to confirm that the charge was not blocked.
  • If you continue to have issues, contact our support team at info@growcity.xyz for further assistance.

6. Refunds and Returns

  • For information on how refunds are processed, please refer to our Refund and Returns Policy.
  • Refunds for eligible returns will be issued to the original payment method. Processing times may vary depending on your payment provider.

7. Changes to Payment Policy

  • We reserve the right to update or modify this payment policy at any time.
  • Any changes will be posted on our website, and continued use of our services constitutes acceptance of those changes.

Contact Information
For any payment-related inquiries, please contact us at: